Hi y'all.

I'm Jason, a customer education & support leader living in Austin, TX with my family and our greyhound, Mango

I'm passionate about technology and how to empower people to use it for good.

I love designing strategies, processes, systems, and content that create real value for others. For me, there's so much opportunity to express creativity and curiosity through this kind of behind the scenes work, and I've built my career — from web development, non-profit organizations, and SaaS startups — around pursuing that.

Jason came highly recommended from his work at Airtable, and began to make an impact immediately. Jason is a true owner and creative. He revamped and updated our docs. He built and maintained interactive guides, somehow staying up to date despite constant UI evolutions. Everything Jason delivers is polished and thorough. He works quickly and is resourceful, two valuable characteristics at a startup. - Josh Grose

Although I consider myself a generalist, I have extensive experience in a few key areas.

• Strategic planning and organizational leadership

• Building teams and culture

• Designing automated and scalable processes

• Evaluating and implementing complex tools and systems

• Project management, operations, and communication

• Creating effective product education content

I care deeply about culture and the way we work together.

Great products rise and fall on the people who build and support them. It's become more and more clear to me that how we work together is just as important (and usually even more so) as what we work on. I thrive in cultures that are collaborative, honest, uplifting, and built on trust — and I work hard to instill those values in the teams I'm a part of.